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After Sales Care

The dedicated After Sales Care team comprises of both customer service and technical advisors who endeavour to solve all our customer queries. They are crucial not only to ensure our customers enjoy their whole experience with Serif but also in supporting our Sales Executives with technical queries. They are fantastic problem solvers and able to remain calm and collected even with the most challenging enquiry.

The team enjoys cash incentives that are based on their productivity, so the harder you work, the more money you can earn.

After Sales Care works closely with development to ensure our products remain cutting edge. They are located near the call centre, so this enables them to always be on hand to offer help and advice as well as joining them for nights out.

Khalida Rehman

Technical Support Manager

I enjoy helping people and resolving issues, so the opportunity to work on technical support at Serif was quite appealing. That was nine years ago now, and it has flown by.

I work with some great people – my team are more like my friends than my colleagues. When I came to Serif I was lacking experience and knowledge, but the past nine years have taught me many valuable skills.