To download, or if necessary re-download a product visit the View Order History section of the My Account pages. If you're not already logged in, you will be asked to login using the email address you have previously supplied us with and your password. If you do not know your password, click ‘Email me my password’ and it will be sent to you.
Here you can see all of your orders. On the left of any order which includes an Electronic Software Download (ESD) you will see a Download button. Click this button to start your download.
If you are re-downloading a product, providing you have not reached your download limit of 3 downloads per product, or 14 days have not elapsed since you placed your order, you will be able to re-download your product by clicking on the Download button.
Please be aware that all downloads are subject to a standard 7 day money back guarantee.
If you experience any problems at all, please contact our Customer Service Team.