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Your Account


Change your account details

To change your account details visit the Contact Details section of the My Account pages. If you’re not already logged in, you will be asked to login using the email address you have previously supplied us with and your password. If you do not know your password, click ‘Email me my password’ and it will be sent to you.

Here you can amend your details including full name, company name, telephone number, email address and home address. When you have changed your details click the Update button in the bottom right corner.

Retrieve or change your password

To retrieve or change your password visit the Password section of the My Account pages. If you’re not already logged in, you will be asked to login using the email address you have previously supplied us with and your password.

If you do not know your password, click ‘Email me my password’ and it will be sent to you.

To change your password, enter your old password, what you would like your new password to be, reconfirm it, then click the Update button.

Manage your email preferences

To manage your email preferences visit the Serif Email Preferences or Serif Extra Email Preferences section of the My Account pages. If you’re not already logged in, you will be asked to login using the email address you have previously supplied us with and your password. If you do not know your password, click ‘Email me my password’ and it will be sent to you.

Here you can select which email offers you would like to receive. If you make any changes, click the Update button.

If you experience any problems at all, please contact our Customer Service Team.

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