Career Opportunities


 

Serif Call Centre

Call Centre Information

Are you a confident and outgoing individual with an ambition to kick start your sales career in our highly successful call centre?

Serif’s call centre is its busiest and most lively department. Whether you are part of the inbound or outbound team, your customer-focused sales role will be challenging yet rewarding.

The vivacious sales teams work hard to forge positive relationships with our customers when promoting and selling our award-winning software, delivering exceptional customer care by understanding the individual needs and interests of our customers.

The key attributes we look for in our Sales Executives are…

  • Exceptional communication skills
  • A firm and assertive style
  • Strong-willed and independent
  • Tenacious and persistent
  • Results focused
  • Alert and flexible approach
  • Ability to work under pressure
  • Ability to react quickly and decisively
  • English and Maths G.C.S.E or equivalent

No previous sales experience is necessary as we will provide full and ongoing training, support and development. We want to recruit motivated people with a positive attitude, who will continuously strive to achieve results.

Don’t worry if you have no prior knowledge of Serif products – our Marketing team will ensure you receive regular training on our products to make sure you can sell with confidence.

Offering a healthy basic salary our Sales Executives work towards achievable targets and are rewarded with great incentives and benefits, with anything from flat screen televisions and PS3s to holidays and departmental nights out.

We have great opportunities availiable in both inbound and outbound sales.

For further information contact the Serif Recruitment Hotline on 0115 914 5464. Alternatively, send an email to recruitment@serif.com.

Inbound Sales

Our Inbound Sales team continue to maintain an exceptionally high standard of customer care when promoting and selling our Award Winning software to potential and existing, loyal and valued Serif (Europe) Ltd customers. This is a target driven environment so determination to succeed is crucial.

You will be required to work…

  • 37.5 hours per week with 40 minutes paid breaks every day
  • Shifts operate between the hours of 8am until 11pm Monday to Friday and 8am to 5pm on Saturdays
  • Overtime is also available

…and here is some of what we would like to offer you in return…

  • Healthy basic salary with an OTE of up to £25,000
  • Realistic and achievable targets
  • Comprehensive ‘Continual Training Programme‘
  • Some of the best Incentives and Prizes in the business
  • Fun and lively working environment
  • Free Bus daily to/from the city centre
  • Free fruit and refreshments
  • Casual dress every Friday
  • Holiday entitlement rewarded for service
  • Pension Scheme
  • Opportunities for progression and promotions

We are not currently recruiting for Inbound Sales Executives but if you would like us to keep your details on file for future opportunities please email your CV and covering letter to recruitment@serif.com.

Outbound Sales

We are currently recruiting enthusiastic extroverts to continue to deliver outstanding service in promoting and selling our award winning software to our valued and loyal customers. This means we don't make cold calls in the traditional sense, we only contact registered Serif (Europe) Ltd customers. This is a target driven environment so determination to succeed is crucial.

You will be required to work…

  • 37.5 hours per week with 40 minutes paid breaks every day
  • Shifts include 3 days per week working from 9 am until 5.30 pm and 2 days working from 12.30 pm until 9 pm
  • You will be required to work alternate Saturdays, with an alternative day off in the week
  • Overtime is also available.

… and here is some of what we would like to offer you in return …

  • Healthy basic salary with an OTE of up to £35,000
  • Realistic and achievable targets
  • Comprehensive ‘Continual Training Programme‘
  • Some of the best incentives and prizes in the business
  • Fun and lively working environment
  • Free bus daily to/from the city centre
  • Free fruit and refreshments
  • Casual dress every Friday
  • Holiday entitlement rewarded for service
  • Pension Scheme
  • Opportunities for progression and promotions

So what are you waiting for? Give our recruitment hotline a call today! Serif Recruitment Hotline: 0115 914 5464. Alternatively, send an email to recruitment@serif.com