Support & Community

If you need help, you have come to the right place. Whatever the question, chances are you’ll find the answer within these pages. Everything from help with your Serif software to managing your Serif account to accessing the Serif community forums – it’s all covered. Click on the headings below to browse through the ways we can help you or jump straight in using the links on the right.

For customer service and support please see Contact Us.

Affinity Support and Tutorials

Affinity Support and Tutorials

For Affinity products (e.g. Affinity Designer, Affinity Photo and Affinity Publisher) you can access the answers to your technical related enquires in the Affinity forums.

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CommunityPlus

Legacy Support and Help

For legacy products (e.g. PagePlus, DrawPlus, PhotoPlus, MoviePlus, WebPlus, etc.) you can access the answers to your technical related enquires in the CommunityPlus forums and tutorials.

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CommunityPlus

Legacy Account Help

For all your non-technical related enquiries. Find out how to track orders, update your details, download purchased software and you can even register your products here as well. You'll also find information on our growing Serif community and how to shop using the Serif.com Store.

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Support Portal

Support Portal

For critical issue support you may be asked to send a ticket to the relevant support department.

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